Privacy policy

Privacy Policy – OrthoZenPlus™

Last updated: July 23, 2025

At OrthoZenPlus™, the privacy of your data is our priority. This policy explains how we collect, use, share, and protect your personal information when you visit our website https://orthozenplus.com or make a purchase.

📌 Information Collected

When you use our website, we collect the following types of data:

  • Personal Information: first name, last name, email address, shipping address, phone number, etc.

  • Payment Information: via Shopify Payments, PayPal, etc. (we never store your banking data ourselves).

  • Technical Data: IP address, browser type, pages visited, browsing time, etc.

  • Cookies: to improve your user experience and for statistical or marketing purposes.

📦 Use of Data

We use your information to:

  • Process your orders and deliveries

  • Communicate with you (order confirmation, customer support, etc.)

  • Improve our services and your shopping experience

  • Prevent fraud

  • Send you personalized offers (if you have given your consent)

🤝 Data Sharing

We only share your data with trusted partners to ensure the smooth operation of our store:

  • Shopify: hosts our store

  • Payment Gateways: Stripe, PayPal, etc.

  • Carriers: to deliver your orders

  • Partner Apps: for analytics, marketing, or customer service

Your data is never sold to third parties.

🌍 Data Storage

Our store is hosted on Shopify Inc. Your data may be transferred to and stored in the United States or Canada, but Shopify applies strict security standards in compliance with GDPR.

📅 Data Retention

Your data is kept for as long as necessary for the purposes for which it was collected, unless the law requires a longer period (e.g., for invoices or disputes).

🛡️ Your Rights

In accordance with French law and the GDPR, you have the right to:

  • Access your data

  • Rectify your data

  • Request deletion (in certain cases)

  • Object to or restrict processing

  • Request data portability

To exercise your rights, contact us at:
📧 contact@orthozenplus.com

🍪 Cookies

We use cookies to:

  • Analyze traffic (Google Analytics, etc.)

  • Track advertising conversions (Meta, TikTok, etc.)

  • Provide you with smooth and fast navigation

You can manage your cookie preferences directly from your browser.

👤 Data Protection Officer

Slimi Boussad – OrthoZenPlus™
📧 contact@orthozenplus.com
📍 5 rue Stalingrad, Pierre Bénite, 69300 Lyon, France
SIRET: 849 840 327 00027

📢 Changes

This policy may be updated at any time. Any major modifications will be notified through our website or via email.