Privacy Policy

 

Privacy Policy – OrthoZenPlus™
Last updated: July 23, 2025

At OrthoZenPlus™, the privacy of your data is a priority. This policy explains how we collect, use, share, and protect your personal information when you visit our website https://orthozenplus.com or make a purchase.

📌 Information We Collect

When you use our website, we collect the following types of data:

  • Personal Information: Name, surname, email address, delivery address, phone number, etc.

  • Payment Information: Via Shopify Payments, PayPal, etc. (we never store your banking details ourselves).

  • Technical Data: IP address, browser type, pages visited, browsing time, etc.

  • Cookies: To improve your user experience and for statistics or marketing purposes.

📦 How We Use Your Data

We use your information to:

  • Process your orders and deliveries

  • Communicate with you (order confirmation, customer support, etc.)

  • Improve our services and your shopping experience

  • Prevent fraud

  • Send you personalized offers (if you have consented)

🤝 Data Sharing

We only share your data with trusted providers to ensure the proper functioning of the store:

  • Shopify: Hosts our store

  • Payment Gateways: Stripe, PayPal, etc.

  • Carriers: To ensure the delivery of your orders

  • Partner Apps: For analysis, marketing, or customer service

Your data is never sold to third parties.

🌍 Data Storage

Our store is hosted on Shopify Inc. Your data may be transferred and stored in the United States or Canada, but Shopify applies strict security standards in compliance with the GDPR.

📅 Data Retention

Your data is retained for as long as necessary for the purposes for which it was collected, unless the law requires a longer retention period (e.g., for invoices or disputes).

🛡️ Your Rights

In accordance with French legislation and the GDPR, you have the following rights:

  • The right to access your data

  • The right to rectification

  • The right to erasure (in certain cases)

  • The right to object or limit processing

  • The right to data portability

To exercise your rights, please contact us at:
📧 contact@orthozenplus.com

🍪 Cookies

We use cookies to:

  • Analyze traffic (Google Analytics, etc.)

  • Track advertising conversions (Meta, TikTok, etc.)

  • Provide a smooth and fast browsing experience

You can manage your cookie preferences through your browser.

👤 Data Protection Officer

Slimi Boussad – OrthoZenPlus™
📧 contact@orthozenplus.com
📍 5 rue Stalingrad, Pierre Bénite, 69300 Lyon, France
SIRET: 849 840 327 00027

📢 Changes

This policy may be updated at any time. Any significant changes will be communicated to you via our website or by email.